United Airlines News: Policy Changes to Know
Sometimes you need to hit rock bottom before changes can be made. This happened for United Airlines on April 9, 2017, after passenger David Dao was involuntarily dragged from flight 3411.
Mr. Dao was randomly selected as 1 of 4 passengers to exit the full flight in order to make room for United Airline’s staff. When Mr. Dao refused to comply, Chicago Department of Aviation law enforcement officers forcefully removed him, resulting in a broken nose, 2 lost teeth, and a concussion.
In recent United Airlines news, the company released a list of 10 new policies that will address speculation over how the Dao situation was handled and over flight safety and procedures. Some changes will go into effect immediately, while others will be introduced throughout the course of the year.
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